Privacy Policy

This Privacy Policy explains how Stratton Exteriors, LLC (“Company,” “we,” “us,” or “our”)  collects, uses, discloses, and safeguards your information when you visit our website  www.strattonexteriors.com (the “Site”) or otherwise interact with us, including signing up for  and receiving our text message communications. Please read this Privacy Policy carefully. By  using our Site or subscribing to our SMS alerts, you agree to the collection and use of your  personal information in accordance with this Privacy Policy.

1. Information We Collect

  1. Personal Information 
  • Contact Details: When you sign up for text messaging, fill out a form, or contact  us, we may collect your name, phone number, email address, and/or postal  address. 
  • SMS Consent: If you opt in to receive text messages, we store your phone  number and any necessary details required for messaging (e.g., date/time of opt in). 
  1. Usage Information 
  • We may automatically collect certain information about your interactions with the  Site, such as the IP address, browser type, device information, pages viewed,  links clicked, and the date/time of your visit. This information helps us improve  our Site and services. 
  1. Cookies and Similar Technologies 
  • We use cookies and similar technologies to personalize your experience on our  Site, analyze usage, and for marketing and advertising purposes. You can control  cookies through your browser settings.

2. How We Use Your Information

  1. Providing and Improving Services 
  • To register you for text message communications. 
  • To maintain and improve the Site’s functionality and user experience.
  • To respond to inquiries, requests, or customer support issues. 
  1. Marketing and Promotions 
  • To send promotional and marketing SMS or emails about our services, special  offers, and related information we believe may interest you. 
  • SMS Communications: By opting in, you consent to receive text messages from  us. Msg frequency varies or “up to [X] messages/week,” and msg & data rates  may apply. You can reply “STOP” at any time to opt out. 
  1. Analytics and Personalization 
  • To analyze how you interact with our Site, so we can improve our content and  features. 
  • To show relevant ads and promotions based on your behavior and preferences. 
  1. Legal Compliance 
  • To comply with applicable laws, regulations, and legal requests.

3. How We Share Your Information

  1. Service Providers 

  • No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.

  1. Legal Disclosure 
  • We may disclose your personal information if required to do so by law or in  response to valid requests by public authorities (e.g., a court or government  agency).
  1. Business Transfers 
  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your  information may be transferred as part of that transaction. 
  1. Consent 
  • We may share your personal information for other purposes with your consent.

4. SMS Text Messaging

  1. Opt-In
  • By providing your phone number and agreeing to receive text messages, you explicitly consent to receive promotional, marketing, and informational SMS from Stratton Exteriors, LLC.
  • Consent is not a condition of purchase.
  1. Message Frequency and Rates
  • Message frequency varies or up to [X] messages/week (e.g., 2 messages/week).
  • Message and data rates may apply depending on your mobile plan.
  1. Opt-Out
  • You can opt out of SMS messages at any time by replying “STOP” to any text message you receive from us. Upon receiving your STOP reply, we will remove your number from our marketing lists.
  • For help, reply “HELP” to any message or contact our support at [phone number/email/website contact].
  1. Data Storage and Security
  • Your phone number and SMS consent details are stored securely. We take reasonable steps to protect this information from unauthorized access or disclosure.

5. Your Choices and Controls

  1. Email and SMS Opt-Out
  • Email: You can unsubscribe from marketing emails by clicking the “unsubscribe”  link in the email.
  • SMS: Reply “STOP” to cancel.
  1. Browser Settings
  • You can set your browser to refuse cookies or to notify you when cookies are  being sent. Some features of our Site may not function properly if cookies are  disabled.
  1. Access, Correction, and Deletion
  • Subject to local law, you may have the right to request access to, correction of, or  deletion of your personal information. Contact us at [email address/phone] to  exercise these rights.

6. Data Security

We implement technical, administrative, and physical safeguards designed to protect your  personal information from unauthorized access, disclosure, alteration, or destruction. However,  no data transmission or storage system can be guaranteed 100% secure. If you believe your  information has been compromised, please contact us immediately using the contact details  below.

7. Third-Party Links

Our Site may contain links to third-party websites or services that we do not control. We are  not responsible for the privacy practices of any linked third-party websites. We encourage you to  review the privacy policies of these third parties before providing any personal information.

8. Children’s Privacy

We do not knowingly collect or solicit information from anyone under the age of 13 (or other  relevant minimum age). If you are under 13, please do not use or provide any information on  this Site or through SMS. If we learn that we have collected personal information from a child  under 13 without verified parental consent, we will delete that information promptly. 

9. International Users

Our Site and services are operated in the United States. If you access our Site or opt in to our  SMS services from outside the U.S., please note that your information may be transferred to,  stored, and processed in the United States, where data protection and privacy regulations may not  offer the same level of protection as in other parts of the world.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for  other operational, legal, or regulatory reasons. If we make material changes, we will post a  prominent notice on our Site or notify you by other means. The “Last Updated” date at the top  indicates when this Privacy Policy was last revised. 

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or wish to exercise any of  your privacy rights, please contact us at: 

Stratton Exteriors, LLC 

Attn: Privacy Officer 

2000 Mallory Lane, Suite 130-65 

Franklin, TN 37067 

615-750-2148 

office@strattonexterios.com 

You may also visit our website at www.strattonexteriors.com for more information. 

By using our Site or opting in to SMS communications, you acknowledge that you have  read and understand this Privacy Policy, and you agree to be bound by its terms and  conditions.